Refund Policy
Effective February 22, 2026
Our promise
We know you're using this service during a difficult time. If your tribute isn't what you needed, we will make it right — no lengthy explanations required.
7-day no-hassle refund
You may request a full refund within 7 days of your purchase for any reason. We process all eligible refunds within 1–3 business days back to your original payment method.
How to request a refund
Email us at [email protected] with your order email address and we'll take care of the rest. You do not need to explain why.
After 7 days
Refund requests made after 7 days are reviewed on a case-by-case basis. If you experienced a technical failure or generation error, we will always resolve it — please reach out and we'll work with you.
Questions
Contact us at [email protected] — we typically respond within one business day.